Privacy Policy For Roof Pro Ltd
This page explains how Roof Pro Ltd handles website enquiries, form submissions, and contact details sent through the site.
This privacy policy is intended to explain, in plain language, how Roof Pro Ltd handles customer enquiry information submitted through this website.
What We Collect
When you contact Roof Pro Ltd through our website form, by phone, or by email, we may collect your name, email address, phone number, location, and the details you provide about your roofing enquiry.
If you send us extra information during the enquiry process, such as photos, measurements, or access notes, we may keep that information alongside your enquiry so we can assess the job properly and reply clearly.
How Form Submissions Are Handled
Website enquiries are sent from the site to Roof Pro Ltd so Chris O’Brien or the team can review the issue, respond to your enquiry, and arrange the next step if needed.
To process website enquiries, we use website hosting and secure third-party enquiry handling tools. We only use those services to pass on and manage genuine customer enquiries.
Why We Use Your Information
We use the information you send us to reply to your enquiry, provide roofing advice, arrange inspections or quotes, and keep a record of active customer enquiries.
We do not sell your personal information or use your enquiry details for unrelated marketing lists.
Who We Share It With
We only share enquiry information where it is necessary to run the website, deliver your enquiry to Roof Pro Ltd, or manage the job you have asked us about.
That may include trusted service providers involved in website hosting, form delivery, and email handling. We do not share your information more widely unless we are required to do so by law.
Data Retention And Security
We take reasonable steps to protect the contact details and enquiry information sent through this website.
We keep enquiry information for as long as it is reasonably necessary to reply to your message, manage follow-up conversations, and keep a record of genuine customer enquiries. If the information is no longer needed for those purposes, we will aim to delete it or remove it from active use within a reasonable period, unless we need to keep it for legal, accounting, or dispute-handling reasons.
Your Choices
If you would prefer not to use the website form, you can contact Roof Pro Ltd directly by phone on 01 687 4894 or by email at Info@roofpro.ie.
If you need us to update or remove information you have sent through the website, contact us directly and we will review your request.